We aim to be clear when we collect your data and have made improvements to this policy to make it more understandable to supporters.
When do we collect information from you?
We obtain information about you when you use our website. For example, when you contact us about products and services, to make a donation, to create a donation campaign, or if you register to receive one of our weekly newsletters.
What type of information do we collect from you?
How do we use your information?
We may use your information to:
- process a donation that you have made;
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- dealing with entries into a competition;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about campaigns, and other fundraising efforts
- activities, promotions of our associated companies goods and services;
- process a grant or job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our regulatory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
How do we protect your information?
Who do we share your information with?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third-Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third-Party Product Providers we work in association with:
When you are using our secure online donation pages, your donation is processed by a third-party payment processor, which specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
How do we handle Do Not Track signals?
COPPA (Children Online Privacy Protection Act)
California Online Privacy Protection Act
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do, you can opt-out by clicking the unsubscribe link located in each correspondence.